We strive to accurately portray our products' quality, colors and condition, and we encourage purchasers to make inquiries for additional photos and information before shipping. However, if you are not happy with your purchase, or if it arrives damaged, please let us know immediately.
We’re happy to exchange the item or refund the cost of the item within seven days of the order delivery. Please ensure the product is unused and in its original packaging, if appropriate. To process your exchange or refund, please include your order number and email us at firstname.lastname@example.org. Item must be returned within two weeks of receipt with the same shipping method and insurance.
Ceremonial cloths are not eligible for a return, but a store credit will be issued.
All sale and clearance items are final sale.
Your refund will be issued to the original form of payment. Shipping rates will not be refunded.
Domestic shipping is $7 for orders less than $75. Free shipping for orders = > $75.
Please inquire for international shipping rates. Shipping and insurance will be calculated and confirmed with you before the order is processed. All international purchases are final. Please kindly note, custom duties/fees are the sole responsibility of the customer.
TERMS OF SERVICE
This terms and conditions outlines what constitutes as acceptable use of our site and the conditions that apply. By using this website, you agree to the following terms and conditions.
Please feel free to contact us at email@example.com with any questions or comments.
Red Tribe collects personal information as to process transactions, improve customer experience, and share exciting news with you. We may ask for your name, email address, mailing address, phone number, credit card information, and/or social security number when you place an order. Your email will be used to communicate information to you regarding your order and to respond to inquiries and requests. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
It is our priority to ensure that your personal information is secure. We use SSL (Secure Sockets Layer), encryption technology, creating a secure connection between our server and your browser, so you can trust that your sensitive information is secure. Additionally, we implement regular security and malware scans, just to be extra safe.
WEB BROWSER COOKIES
To ensure the continued security of your information, we reserve the right to update these terms at any time. All changes to this policy will be posted here. The date at the bottom of this page will be updated to reflect any revisions made. By using our site you agree to the changes and terms of this policy.
March 15, 2019